10 years of experience as a sales manager, various management functions in marketing, sales promotion & service excellence.

Several years of experience as a communication trainer with a focus on sales and customer orientation.

Education

• Basic commercial training
• Degree in Business Administration HWV specializing in Marketing
• CAS Tourism for career changers
• Trainer training
• Certificate Business Moderation
• Various further training courses on the topics of sales, negotiation & customer care